Matsuo Industries, Inc.(hereinafter referred to as "the Company") recognizes the importance of protecting personal information and has established the following privacy policy to protect personal information held by the Company.

1. What is personal information

Personal information means information that can identify a customer or information that is unique to a customer. (address, name, telephone number, e-mail address, etc.)

2. Acquisition of personal information

When acquiring personal information, we will obtain it by legal and fair means within the scope necessary to implement the stated purpose of use with the consent of the customer.

3. Use of personal information

We will not use personal information beyond the scope of the stated purpose of use without the consent of the customer, and will use the information for the following purposes.

  • To respond to your questions, requests, and applications.
  • To fulfill a contract between a customer and the Company.
  • To provide useful information regarding our products, services, etc. to our customers and clients.

In the event that personal information is acquired or used for other purposes, we will notify you of the purpose and method of use at the time of acquisition or disclose such information in advance.

4. Provision of Personal Information to Third Parties

We will not provide personal information to third parties except in the following cases

  • When we have the customer's consent
  • In the case of joint use by our group companies as stipulated in this policy
  • When it is necessary to disclose personal information to cooperating companies, partner companies, or subcontractors with whom we have an agreement regarding the protection of personal information, in order to carry out the purpose of use specified to the customer (e.g., consignment of shipping to an outside vendor).
  • When we process personal information as statistical data in a manner that does not allow identification of individual customers
  • When we are required to provide personal information by laws and regulations.

Shared Use within Our Group

We may share your personal information with our group companies within the scope specified below.

Items of personal data to be shared

Customer contact information such as name, address, e-mail address, and telephone number

Scope of joint users

Our affiliated companies belonging to our global. For more information, please refer to the "About Us" page.

Purpose of use by joint users
  • To provide products or services requested by customers
  • To improve our products or services
  • To provide information and other communications, or to conduct questionnaires regarding products, services, various events or campaigns, etc.
  • To conduct sales-related analysis and surveys
  • To develop new services or products
Name of the party responsible for the management of personal data

Matsuo Industries, Inc.

5. Ensuring Accuracy and Security of Personal Information

We will endeavor to keep personal information accurate and up-to-date, and to prevent the loss, destruction, falsification, or leakage of personal information.

6. Observance of laws, regulations, and other norms regarding the protection of personal information

We will comply with all laws and regulations regarding the protection of personal information, as well as norms and industry guidelines set forth by government agencies and other organizations.

7. Continuous Improvement

We will continuously improve our privacy policy to ensure that personal information is handled appropriately, and will reflect these improvements in our privacy policy as needed.

8. Personal Information on Linked Websites

This website may contain links to other websites. The Company assumes no responsibility whatsoever for any damages resulting from the handling of personal information on these linked websites.

9. Contact for Inquiries

Inquiries regarding this policy should be directed to the following address.

27-1 Ida, Kitazaki-cho, Obu-shi, Aichi, Japan
Company name:
Matsuo Industries, Inc.

10. Use of Cookies (Cookies: Automatic collection of connection history information)

A cookie is a function that sends small file data from a web server to a customer's browser or hard disk and allows the customer to refer to the contents of the customer's visit history and other information. We may use cookies to improve the accessibility and convenience of our website and collect information such as browsing status, but this data does not identify or track individual users, such as name or date of birth.If you do not wish to use cookies, you can change the setting on your browser at any time. The procedure for enabling or disabling cookies varies depending on your browser. Please refer to your browser's "Help" menu for instructions on how to enable or disable cookies.

Acquisition of Cookies and User Behavioral Information
We use access analysis tools and advertising analysis tools provided by third-party companies for the purpose of improving our website and services. These tools use cookies to measure how customers use the site, the number of times advertisements are displayed, the number of clicks, the display of tailored content and advertisements, and the provision of social media functions. Cookies can identify your browser, but they cannot identify you personally.

Use of Google Analytics
We use Google Analytics and Google Search Console, access analysis tools provided by Google, for the purpose of studying customer trends. These use cookies to collect access information, but this access information is collected anonymously and does not personally identify you. You can opt out of this feature by disabling cookies, so please check your browser settings. For more information about this agreement, please refer to Google's privacy policy.

Other additional information
Use of SSL (encrypted communication)
SSL is a technology that encrypts all data sent and received over the Internet to ensure secure communications. This website uses SSL on all pages to ensure the security of your personal information.